Tutors House Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, apply for tutoring opportunities, or use our tutoring services.
By using our website or contacting Tutors House, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect different types of information depending on how you interact with Tutors House.
Information Provided by Parents and Students
When you contact us to request a home tutor or online tutor, we may collect information such as:
- Parent or guardian name
- Student’s name, where necessary
- Phone number
- WhatsApp number
- Email address
- Student’s class or academic level
- Required subjects
- Preferred tuition location
- Academic requirements and learning needs
- Preferred tutor requirements, including male or female tutor preference
Parent’s Address and Location Information
For home tutoring services, we may request the parent’s home address, location pin, Google Maps location, or other location details.
This information is collected to:
- Help us identify a suitable tutor for the required area
- Allow the referred tutor to find the student’s tuition location
- Help tutors understand the distance and travel requirements
- Facilitate the arrangement of home tuition
We only use location information for legitimate tutoring and tutor-matching purposes.
Information Provided by Tutors
Tutors who apply for teaching opportunities or home tuition assignments may provide:
- Full name
- Phone number
- WhatsApp number
- Email address
- CNIC information or CNIC photograph, where required
- Curriculum Vitae (CV)
- Educational qualifications
- Teaching experience
- Subjects and classes they can teach
- Preferred teaching locations
- Other information relevant to tutor selection and verification
Tutors should only provide information that is accurate and relevant to their application.
2. How We Use Personal Information
Tutors House may use collected information for the following purposes:
- To respond to enquiries
- To understand a student’s tutoring requirements
- To match students with suitable tutors
- To evaluate tutor applications
- To review tutor qualifications and experience
- To verify tutor identity where necessary
- To arrange home tutoring services
- To share relevant location details with a referred tutor for the purpose of reaching the tuition location
- To communicate with parents, students, and tutors
- To arrange demo classes and regular tuition
- To improve our tutoring services and website
- To prevent fraud, misuse, or inappropriate activity
We do not use personal information for purposes unrelated to the tutoring services without a legitimate reason or appropriate consent where required.
3. Sharing of Information
Tutors House may share limited personal information when necessary to provide tutoring services.
For example:
- A student’s academic requirements may be shared with a suitable tutor.
- Relevant contact information may be shared to facilitate communication between a parent and a tutor.
- A parent’s location or Google Maps pin may be shared with a referred tutor so the tutor can find the tuition location.
We aim to share only the information reasonably necessary for arranging and delivering tutoring services.
We do not sell, rent, or trade personal information to third parties for their independent marketing purposes.
We may disclose information where required by law, legal process, or to protect the rights, safety, and security of Tutors House, our users, tutors, or other individuals.
4. Tutor CNIC and CV Information
Tutors House may collect CNIC picture or other identity information from tutors when required for tutor application, verification, or record-keeping purposes.
Tutor CVs and qualification information may be reviewed to help assess suitability for tutoring opportunities.
Such information is intended for legitimate business and tutor-management purposes. Tutors should not send unnecessary sensitive information that is not relevant to their application.
5. Location and Address Privacy
Because Tutors House provides home tutoring services, location information may be necessary to arrange a suitable tutor.
Parents and guardians should provide only the location details required to arrange tutoring services.
Where a tutor is referred for home tuition, relevant location information may be shared with that tutor to help them reach the agreed tuition location.
Users should contact Tutors House if they have concerns about sharing a specific address or location detail.
6. Website Forms and Communication
If you contact us through our website, WhatsApp, phone, email, or other communication channels, we may retain information from your communication to:
- Respond to your enquiry
- Follow up regarding tutoring requirements
- Arrange tutor matching
- Provide customer support
- Maintain appropriate business records
Our official contact details are:
Phone / WhatsApp: 0336-9909272
Email: admin@tutorshousepk.com
Website: www.tutorshousepk.com
